Delete Account

Request deletion of your Bilimly account and associated data.

How to request deletion

Send a request from the email or phone number connected to your Bilimly account so we can verify ownership.

  • Email us with the subject “Delete Account”.
  • Include the phone number or email used in the app.
  • We may ask for a brief confirmation to prevent accidental deletion.

Processing time

We aim to complete verified requests within 7 business days.

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What will be deleted

  • Your account profile and authentication records.
  • Course progress, saved lessons, and app activity tied to your account.
  • Device tokens used for notifications.

What we may retain

  • Purchase records required for tax, legal, or audit purposes.
  • Anonymized analytics that cannot identify you.